December 27th
Currently, I work at a Western restaurant that makes similar things to wraps. This place is really shady, with no actual continuous break times. The dishonest manager and capitalists say verbally that when it’s not busy and there are no orders, you can rest, but translated into reality, it means as long as there are orders and it’s busy, you can’t rest; moreover, when it’s busy and multiple orders come in at the same time, you need to put in even more effort to handle them, ensuring timely delivery so that delivery personnel can deliver on time without penalties or other issues. In other words, frequent bursts of orders in a short period require quick packing while managing multiple orders, which increases labor intensity; thus, the level of exploitation I suffer is actually increased, meaning my actual remaining working time is extended, and the absolute surplus value extracted by the capitalists from me also increases.
Furthermore, the capitalist running this place is very insidious. They make me do kitchen cleaning, marinating meat, cutting vegetables, and preparing ingredients. When I have free time, I also have to pack orders, and they even make me learn how to wrap wraps. It’s like one person doing the work of three, but I only get paid for one. Not only that, in the afternoon, I get a three-hour break, but in the evening, I go back to work from 5:30 to 10:30. After I finish marinating the meat, during peak hours, I have to go pack orders, and when I go back to work at night, I also hit peak hours, sometimes even delayed closing because foreign students come to eat late at ten or more, and there are orders, so I only finish work at 11 or even 11:30! This greatly extends the working day, and the capitalist is crazily extracting surplus value from me. I calculated that my actual free rest time in a day might be less than half an hour.
This morning, something very displeasing happened: an older delivery rider, probably in his fifties or sixties, who probably can’t read very well, took the wrong order—Meituan’s order was mistaken for Taobao Flash Sale. Later, a middle-aged rider came over and found his order missing, then started scolding loudly, saying how we were at fault, what we should do, pointing and criticizing wildly. I told him it wasn’t our responsibility, and the labels are separate for Meituan and Taobao, but he said we shouldn’t shirk responsibility. I was thinking that fines for late delivery are set by the monopolistic platforms like Meituan and Ele.me, which are used to control, exploit, and oppress riders, so I can understand being anxious about fines. But why is it our fault as workers who make and pack the orders? I was dissatisfied but didn’t say anything.
The dishonest worker re-made the order for him, and when I was packing it, I noticed the label was wrong and went to fix it. The person then started cursing and yelling wildly. It was peak time again, and I felt more and more frustrated. When he took the order and left, he loudly said that if anyone was to blame, it was the platform, and asked why we were being blamed. I almost wanted to say that the capitalist would fine you because you are late, and why blame us instead of them, but he had already left.
The store manager, who can be said to be predetermined, was laughing at this scene. I was very angry inside. I thought that the bourgeoisie uses such methods to divide and weaken the unity among workers, disguising the contradictions between the proletariat and the bourgeoisie, making it seem like internal conflicts among workers. I also thought that the happiest people in such situations are the bourgeoisie and their lackeys. Aren’t these enemies of ours most pleased to see us workers fighting among ourselves?